We focus on I.T. so you don't have to!
HD Managed Solutions
HyperDrive's Sereno™ is a Spanish word which translates to the English word of "Serene" meaning calm, peaceful, or tranquil. That's exactly what HyperDrive brings to your organization by proactively monitoring your systems, servers and network to identify problems and address them before they cause downtime for your business. You can rest assured that if something is wrong, we’ll make you aware of it. We also remotely fix any problems for you and maintain your entire IT environment, plus provide the employee help desk support you need. Let HyperDrive worry about your technology so you can stay focused on running your business.
Choose the plan that best fits your organization
The IT Contractor Plan is for organizations with an existing IT person or staff that need additional help from other experts in the industry. Use HyperDrive to assist your staff with day-to-day support, projects and/or project management, upgrades to hardware or software, and even IT strategy like budgeting and strategic planning if desired.
The IT Department Plan is for organizations that don't have existing IT staff and need or desire a technology team that offers services like day-to-day support, systems management, software/hardware upgrades and maintenance, security patches, IT planning (budget & strategic), etc. We can handle everything for you!
HD Hosted Solutions
HyperDrive's Hosted Solutions were designed to allow you to completely outsource your organization's IT services and infrastructure, including an IT department as one single integrated solution. Based on the technology term of Cloud Computing, where the cloud is used as a metaphor for the Internet just as it's used in computer network diagrams.
Using the Internet/Cloud, HyperDrive will take on all the day-to-day operations of delivering technology to your users including: application hosting, server management, software maintenance, help desk, security, training, backup, disaster recovery, and more. Our solutions are delivered, managed, and fully supported from our secure data center facilities where you can rest assured that backups, maintenance, updates, and proactive resolution management are occurring on a regular basis.
You won't have to worry about investing in technology ever again as HyperDrive will upgrade, replace or add servers as needed; update software automatically or as requested; ensure backups are consistent and secure; and much more.
HyperDrive surrounds the solutions with comprehensive support services, such as project management, implementation, and post-implementation services, that will you get started quickly, so you can optimize your resources, operate efficiently, and control your costs without delay.
When HyperDrive delivers a solution to you, a dedicated project-management team works closely with you, using a combination of face-to-face meetings, teleconferences, web conferences, and email to keep you informed every step of the way.Typically, HyperDrive delivers a solution in three phases:
- and post-implementation or production.
During the Pre-implementation phase, HyperDrive works with you to develop a detailed, mutually acceptable statement of work and project management plan.
During the Implementation phase, HyperDrive configures and tests the product including customizations/enhancements; installs hardware and software; conducts acceptance tests; trains Users/IT staff & administrators/Managers.
During the Post-implementation phase, you use the solution and HyperDrive provides maintenance and support services first under warranty and then under a maintenance/support agreement or a hosted-system subscription agreement.
Need help with something specific like a software upgrade, hardware implementation, etc.? HyperDrive can help.
When it comes to creating business value, what is needed is pragmatic advice that companies can use to transform initiatives into actions – realistic and results-oriented. Whether your company is about to embark on an enterprise transformation journey or is trying to tackle a specific challenge, HyperDrive can help you:
- Align business strategy and IT
- Align initiatives and processes with the goals and strategies
- Align the organizational construct and the business goals and objectives
- Identify, manage and mitigate risk
- Manage performance
- Manage the human resistance to change through communications, training and knowledge management.
Should you need technology or IT consulting services, HyperDrive does CIO/CTO consulting work that will help your organization see the forest from the trees.